What to do in the case of programs that seem

'non responsive' in a Windows environment

1) Check Event Viewer in Windows by right clicking on My Computer and selecting Manage

If you find the errors in Event Viewer description pointing to memory addresses or block execution errors, then the problem may be RAM Memory

On the other hand, if errors point to a .dll file it could be solved by reinstalling the applications one by one to pin point the one that is causing the library problem.

2) RAM memory problems are indeed hard to diagnose. Imagine four tea cups as memory modules. Two cups make one module. When you start using your computer the 'cups' start to fill; so, when Windows starts you fill the first cup; using Microsoft Word, you fill the second cup; and when you use Acrobat Reader, you use the third cup.

Then you quit Microsoft Word, the second cup is emptied. The content of the third cup is moved to the second cup. This is the ideal memory usage.

The problem is when the second cup is cracked and the tea starts to drain.

Now you don't know this so you think you four cups. You fill them all with tea, but when you are ready to drink from the second cup you find there is a problem.

This is what happens when an application hangs or stops working due to memory problems. In this case a good approach is to test memory modules one by one as follows;

• Start diagnosing one memory module at the time

• Check your BIOS setting for correct memory amount detected vs installed

• Check Bios settings for memory speed. Automatic is not always good.

• Before using any memory diagnosic software, disable cache memory from the BIOS, if your Bios allows it.
  

Now use a diagnostic software, either MemScope or MicroScope.

NOTE: Don't expect to diagnose a memory module with only one pass. You must burn-in or stress memory modules to find out if there is something wrong.

In order to fully test memory, it needs to be used at its maximum capacity.

You can determinate, depending on the processor speed and size of memory, how long the tests must be run in the system.

For this reason the memory tests in both MemScope and MicroScope have been designed to run in an infinite loop - so will run for as long as you set them to or until you tell them to stop.

Click on the following links to find out more about using Micro-Scope to handle Viruses and the low-level formatting features can save you HOURS OF TIME - and info on how to trouble shoot hard drives.

USING MICRO-SCOPE TO REMOVE VIRUSES

TROUBLE-SHOOTING HARD DRIVES

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Click on the FEATURES link above for a full listing of all the features!

• Works on all Intel™ compatible computers.
• Operating system independent.
• LAN Card Testing.
• Unlimited memory testing.
• Multi-processor testing.
• Much more...

Platforms Supported - Micro-Scope runs on ANY PC with an Intel or Intel compatible processor (from 386/486 to the latest Pentium, AMD and Cyrix CPUs), with ISA, EISA, PCI, PCMCIA, Plug & Play, and hosting any operating system including all Windows versions, DOS, OS2, Linux and UNIX.