Micro2000 Delivers Flexible and Centralized Network Management

– IT Administrators Can Streamline Inventory Management, Software Distribution and Technical Support Across an Entire Network From a Single Workstation –

Glendale, Calif. – April 21, 2003 – Micro2000, a trusted name in PC diagnostics solutions for more than a decade, today announced the debut of its newest product offering, RemoteScope v1.5. Designed for both small and large enterprises alike, RemoteScope is a powerful network management tool that allows IT personnel to centrally manage all the PCs on their network from a single workstation. Saving time and money, and eliminating the need to visit each networked PC individually, network administrators can easily distribute software, manage hardware and software inventories, and streamline technical support throughout their enterprise.

Initially released in limited quantities in late 2002, RemoteScope has been enhanced with more sophisticated remote control features such as multiple console support and a 3x improvement in speed. With broad Windows® OS compatibility and support for all TCP-IP based connections, including LAN, WAN, VPN and dial-up networking, RemoteScope greatly simplifies the management of PCs across diverse, geographically-dispersed networks and gives administrators total control of their entire IT landscape.

“RemoteScope builds on our mission of helping businesses effectively manage their IT assets and keep their operations running and profitable,” said Rob McFarlane, chief executive officer of Micro2000. “This product is a cost-effective and feature-rich tool that takes the complexity out of managing essential IT functions such as PC troubleshooting, asset tracking, software upgrades and group administration. With RemoteScope, IT administrators have tighter, more efficient control over their networks.” Detailed Features of RemoteScope:

• Easy installation/setup in under 15 minutes
• Multiple OS support – Windows® 95b, 98, NT4, ME, 2000 and XP
• Remote PC control – observe-only, shared or full control capabilities
• Software distribution – remote deployment, day or night, attended or unattended
• Hardware/Software inventory – provides comprehensive information on all detected hardware and software for complete asset management and simplified license control.
  Centralized administration through Client/Administrator architecture – any workstation can be designed for administrator control – no need to be in the server room or physically at a client PC.
• Flexible client grouping – organize clients by department, region, OS or installed applications regardless of existing network domains or workgroups.
• Client browsing and file transfer or distribution – drag and drop interface.
• Customizable report generator – puts information at your fingertips so you can manage resources effectively.
• Web-based architecture using standard tools.

Existing RemoteScope users can obtain the enhanced feature-set as a free downloadable patch from the Micro2000 website, while new users can purchase RemoteScope v1.5 from Micro2000 or its dealers for a low price of $10 to $60 per seat, depending on volume. Primarily targeting Integrators as well as the Enterprise and Small Office Home Office (SOHO) markets, Micro2000 also offers special pricing to Government agencies.