|
|
 |
Rest of World
South Africa
|
Company Name:
|
Device Global Technology SA (Pty) Ltd
|
|
|
WEB ADDRESS:
|
www.device.co.za
|
|
Company Telephone:
|
+27 11 254 2345
|
|
Company Address:
|
Unit 6B/2 Growthpoint Business Park. Tonnetti Street
(Cr. Old Pretoria Road) Halfway House, Midrand. South
Africa
|
|
Company Activity:
|
Refurbishment and remarketing of ICT equipment. Product
Take Back and full Reverse Logistics Services
|
|
Geographical areas:
|
Located at the heart of the ICT sector in South Africa
but we serve South and Southern Africa
|
|
Tools used:
|
Micro-Scope
(full suite)
|
|
How tools help:
|
It is a one stop solution: technical auditing, testing,
data wipe and reporting at once. Fast, simple and accurate.
|
|
Examples:
|
In the past we used at least two software packages
to do what Micro-Scope does now. It improved our processing
time and provided the technicians with more confidence.
It is always easy to discover and address a board faults
such as motherboards resources, etc.
|
|
Tips:
|
Before wasting time trying to identify the fault with
fence equipment or by elimination try Micro-Scope first
to identify the problem.
|
| |
|
Company Name:
|
Matrix Warehouse West Coast
|
|
|
WEB ADDRESS:
|
www.matrixwarehouse.co.za
|
|
Company Telephone:
|
27227134057
|
|
Company Address:
|
Cnr Hill & School Street, Vredenburg, Western Cape
|
|
Company Activity:
|
Computer retail, repairs & installation
|
|
Geographical areas:
|
Western Cape, South Africa
|
|
Tools used:
|
Universal
Toolkit
|
|
How tools help:
|
Less time spent on problem solving. Quicker turn-around
on repairs. Professional reporting.
|
| |
|
Company Name:
|
Red LinX (Pty) Ltd
|
|
|
WEB ADDRESS:
|
www.redlinx.co.za
|
|
Company Telephone:
|
+27 (0)21 555 3866
|
|
Company Address:
|
Unit B1, Centurion Business Park, Bosmansdam Road,
Milnerton, Cape Town, South Africa, ZA-7441
|
|
Company Activity:
|
Open Source Solutions :- IPCs, Chassis, Servers, Linux,
Novell, Firewalls, SME BoX, CCTV BoX, etc
|
|
Geographical areas:
|
Cape Town, Gauteng, South Africa
|
|
Areas of expertise:
|
Open Source Solutions :- IPCs, Chassis, Servers, Linux,
Novell, Firewalls, SME BoX, CCTV BoX, etc
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
We have been using it since Feb 2005 and can honestly
say that it has saved us thousand of Rands and man hours.
My production quality assurance will not be able to
sustain our present 3 year warranty on our servers,
without using Micro-Scope for our quality assurance.
|
|
Examples:
|
Utilising Micro-Scope for OEM products assemblies,
component verification, field servicing and repair has
raised our level of support and standard to our customers.
|
|
Tips:
|
I can only speak highly of the Micro-Scope product
as well as the support I have received from your company.
Well done and please continue to render such a sterling
service to me as you customer.
|
| |
|
Company Name:
|
Komena Development Group
|
|
|
Company Telephone:
|
+2711-615-2805
|
|
Company Address:
|
P.O. Box 59991, Kengray, 2100, Johannesburg, South
Africa.
|
|
Company Activity:
|
Computer Hardware, Software Sales, Repairs, Maintenance,
Networking, Support, Web Design, Hosting, etc.
|
|
Areas of expertise:
|
Fault Finding, Technical
|
|
Geographical areas:
|
All South Africa and some African Countries
|
|
Tools used:
|
Micro-Scope,
POST
Probe
|
|
How tools help:
|
Much better Diagnostics
|
|
Examples:
|
Cut down our PC failure rates.
|
| |
|
Company Name
|
Bel Tec
|
|
|
Web Address
|
www.beltec.co.za
|
|
Company Telephone
|
0944 31 7622229
|
|
Company Address
|
Cluster Box 1453, Linkhills, 3650, South Africa
|
|
Company Activity
|
Computer supplier, repairs and supplier of stationery
|
|
Areas of expertise
|
Engineering
|
|
Geographical areas
|
Kwazulu Natal South Africa
|
|
Tools used
|
Micro-Scope and POST Probe
|
|
How tools help
|
Pinpoints problems VERY fast
|
|
Examples
|
Problem video card
|
| |
USA
|
Company Name:
|
Jeff’s Computers.net
|
|
|
WEB ADDRESS:
|
www.jeffscomputers.net
|
|
Company Telephone:
|
330-782-8611
|
|
Company Address:
|
4055 South Ave, Box 6, Boardman, Ohio, 44512
|
|
Company Activity:
|
Computer Repairs, Networks.
|
|
Geographical areas:
|
Mahoning, Trumbull, Columbiana counties in Ohio.
|
|
Areas of expertise:
|
Virus and adware removal as well as computer repair
and wireless networks.
|
|
Tools used:
|
Diagnostic
Toolkit
|
|
How tools help:
|
We do a lot of warranty repair and I use the Micro
2000 toolkit to run diagnostics on the computer and
rule out hardware problems.
|
|
Examples:
|
Just that most warranty company phone techs will not
argue too much with you if you run Micro-Scope first
and tell them what it had to say about your problem.
|
| |
|
Company Name:
|
Call the Computer Tech
|
|
|
Company Telephone:
|
718-874-2841
|
|
Company Address:
|
1237 Bradford Ave, Apt 2B, Bronx, N.Y. 10461
|
|
Company Activity:
|
Technical Support, Networking, Hardware intallation
and software installation
|
|
Geographical areas:
|
Tri-state area NY, NJ, Conn.
|
|
Areas of expertise:
|
Windows installation and hardware trouble shooting.
|
|
Tools used:
|
Micro-Scope,
POST
Probe
|
|
How tools help:
|
Reduces diagnostics time.
|
|
Examples:
|
Too many to list
|
|
Tips:
|
Great product!! Should have purchased 5 years before.
|
| |
India
|
Company Name:
|
Classic Computers
|
|
|
Company Telephone:
|
91-011-20509464
|
|
Company Address:
|
103 A CC Block Shalimar, Bagh Delhi., 110088
|
|
Company Activity:
|
Selling PC Parts, Accessories & building computer systems
|
|
Areas of expertise:
|
Selling & buying mother boards, graphic cards, RAM,
printers, digital cameras etc.
|
|
Geographical areas:
|
We are based in North Delhi and do computer fairs/
shows throughout Delhi.
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
It gives us an indication straight away of the problem
and which part is failing, the report function is especially
essential to my clients needs.
|
|
Examples:
|
Ensures a quick diagnosis, which keeps the customers
cost down
|
|
Tips:
|
The best tip is "don't go out without it".
|
| |
Egypt
|
Company Name
|
AAW
|
|
|
Web Address
|
www.aaw.com.eg
|
|
Company Telephone
|
+2027617737
|
|
Company Address
|
37 Babel Street, Dokki, Giza, Egypt
|
|
Company Activity
|
Consulting Engineering
|
|
Geographical areas
|
Egypt, Africa and Middle East
|
|
Tools used
|
RemoteScope
|
|
How tools help
|
I do not run from one PC to the other anymore.
I get excellent reporting of hardware and software
altering if it ever happens.
|
|
Examples
|
Chairman and CEO PC are done 100% remotely. With
thier knowledge and permission using VIP client.
I can allow junior staff to maintain the above PCs when
I am too busy or overloaded to do them personally.
|
|
Other Info
|
Thank you for an excellent product
|
| |
Botswana
|
Company Name:
|
University Of Botswana
|
|
|
WEB ADDRESS:
|
www.ub.bw
|
|
Company Telephone:
|
+267 355-2318/9
|
|
Company Address:
|
Private Bag 0022, Gaborone, Botswana, Southern Africa
|
|
Company Activity:
|
Education
|
|
Geographical areas:
|
The entire University and two centres, Botswana
|
|
Areas of expertise:
|
User Support
|
|
Tools used:
|
Diagnostic
Toolkit
|
|
How tools help:
|
Able to work better and faster
|
|
Examples:
|
Makes diagnosing and repairing PCs faster and no more
backlogs
|
| |
Call
us now on +44 (0)1342 301 001
|
|
|
What
our customers say;
"Brilliant
for fault diagnosis."
IAS
Solutions Ltd
"We would have trouble functioning
without it."
Quantum Leaders Limited
"Better,
faster and more accurate diagnostics."
Skilcraft Computer Services
"The
Micro2000 Toolkit has cut our diagnostic time
down
by half"
ComTechTronix
"Less time spent on
problem
solving."
Matrix Warehouse West
"Gives you peice of mind,
set
it going and leave it
to do its job!"
Computer Services
"Quickly
enables us to determine the cause: hardware or software."
LNW Services
"It
gets your job done much faster and with more reliability."
CONSIDO d.o.o.
"This has saved so much time, a "must have" piece
of
kit for all PC Tec's."
Brockham Computers
"Faster
and accurately takes the guesswork out of problem diagnosis."
DIGITEC
See
more reviews
CLICK
HERE
|
Interview with Industry Expert Scott Mueller
CLICK HERE
"Troubleshooting with
MicroScope - Can You Beat It?"
Article by Matt Kendall
|
|
