If you would like to be listed as a Micro 2000 Recognised User please click here.

Company Name:

QBS

WEB ADDRESS:

www.qbsco.co.uk

Company Telephone:

02870320896

Company Address:

4 Waterside House, 1 Strand Road, Coleraine, BT51 3AA

Company Activity:

Provide PC Upgrade and repair service, problem solving and wired & wireless network set up for homes and small businesses.

Areas of expertise:

PC repairs and setting up networks. (Also web designer)

Geographical areas:

Northern Ireland

Tools used:

Micro-Scope

How tools help:

Much better at tracing hardware faults than the 'trial and error' method so often employed by PC technicians

Examples:

Micro-Scope has managed to diagnose problems even on apparently dead PC's!

Other info:

A long-term user of Micro-Scope who thoroughly recommends this software diagnostic tool.

Company Name:

The Computer Mechanic

WEB ADDRESS:

www.thecomputermechanic.net

Company Telephone:

02890 716975

Company Address:

64 Mountainview Gardens, Crumlin Road, Belfast BT14 7GW

Company Activity:

Computer repair, maintenance and upgrades. Network design and build.

Areas of expertise:

MCSE –Networking / Computer repair

Geographical areas:

Northern Ireland

Tools used:

Micro-Scope, POST-Probe

How tools help:

They can often point in right direction for repair process or confirm my own suspicions on problem areas.

Examples:

Using POST Probe I have narrowed down potential problems to key computer components - which I tested individually - Mother board-Processor- Hard drive -Quick diagnosis saves time and provides direction.

Tips:

Just keep notes of experience of different equipment or exceptions you encounter e.g. Compaq machines may fail to start because of keyboard failure - so always carry a spare key board? - This will allow you to run Micro-Scope to checkout other possible faults or problems?!

Company Name:

Peninsula Printer Supplies

Company Telephone:

028 4277 2906

Company Address:

32 Ballyeasborough Road, Ballyeasborough, Co. Down, BT22 1DB

Company Activity:

Supply of Desktop Publishing Consumables, new & used computer equipment
Plus repairs / upgrades to existing machines and professional virus removal

Areas of expertise:

Repairs and upgrades, Virus removal

Geographical areas:

Greater Belfast and Co. Down

Tools used:

Micro-Scope, Diagnostic Toolkit

How tools help:

Micro-Scope definitely speeds up the diagnosis of faults, giving accurate information to the technician. It also gives customers a sense of assurance to see professional equipment being used on their equipment.

Examples:

I use it on 90% of the machines that come in for repair, so 90% of my repair turnover results from using Microscope!

Tips:

Use it as much as possible as it is fast, reliable and accurate.

Company Name:

Mega PC Systems

Web Address:

www.megapcsystems.co.uk

Company Telephone:

02871 383143

Company Address:

47 Urney Road, Strabane, County Tyrone, Northern Ireland, BT82 9DB

Company Activity:

Retail outlet dealing in new custom builds and used personal computer systems. Repairs and upgrades.

Areas of expertise:

Repair Maintenance and upgrade of IBM compatible windows based PC systems.

Geographical areas:

Strabane and Northern Ireland

Tools used:

USB-Scope, Diagnostic Toolkit

How tools help:

The most time consuming aspect of PC repair is finding the problem in the first place - this is where the Micro 2000 products are an invaluable asset to our company.

Company Name:

PJF Computer Solutions

Web Address:

www.pjfraser.com

Company Telephone:

02892622877

Company Address:

54 Kesh Road, Maze, Lisburn, Co Antrim. BT27 5RR

Company Activity:

Supply computer support for business and private customers. Internet, Networks, Repairs, Upgrades, etc

Areas of expertise:

Repairs, software configuration, networks, broadband, internet

Geographical areas:

Northern Ireland

Tools used:

Micro-Scope, Diagnostic Toolkit

How tools help:

This toolkit has saved me many hours in quickly diagnosing problems, helping me keep on time and sane.

Company Name:

University of Ulster

Web Address:

www.ulster.ac.uk

Company Telephone:

02870323162

Company Address:

Cromore Road, Coleraine, BT52 1SA

Company Activity:

IT/Engineering

Geographical areas:

Worldwide

Tools used:

Diagnostic Toolkit

How tools help:

I can now accurately perform diagnostics on problem PC's without using swap methods in a timely and efficient manner, and use the Micro 2000 software and hardware diagnostics to accurately report the faults to system and component suppliers.

If you would like to be listed as a Micro 2000 Recognised User please click here.