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  • NORTH EAST ENGLAND

    NORTH EAST:

    Core Concept

     

    WEB ADDRESS:

    www.core-concept.co.uk

    Company Telephone:

    0844 504 9205

    Company Address:

    9 Bedale Avenue, Scarborough, North Yorkshire,YO12 6JZ

    Company Activity:

    Core Concept provides IT Consultancy in Scarborough and surrounding areas of North Yorkshire offering high quality PC computer services direct to your door. We specialise in assisting home and small to medium businesses.

    Areas of expertise:

    Computer, Server and Network Support, Computer Hardware, Small Business Server, Broadband & Networking, Remote Access & Support, Security & Data Backup plus Antivirus and Firewalls (hardware and software solutions)

    Geographical areas:

    North Yorkshire & surrounding areas

    Tools used:

    Diagnostic Toolkit

    How tools help:

    The tools are fantastic - they give me peace of mind and quicker results plus the customers are happy.

    Tips:

    Just be patient and do the various tests for instant results

    Other info:

    Truly brilliant hardware and software - a company not to be missed and their customer service is very helpful.

     
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    NORTH EAST:

    Prela Limited

     

    WEB ADDRESS:

    David Bell

    Company Telephone:

    www.prela.co.uk

    Company Address:

    0845 3497418

    Company Activity:

    26 Buckingham Way, Castleford, WF10 5JY

    Areas of expertise:

    Build custom and Bespoke PC's and media centres. Diagnose and repair Computer systems.

    Geographical areas:

    West Yorkshire

    Tools used:

    Micro-Scope

    How tools help:

    Micro 2000 diagnostic tools help us to soak test all our PC's to find any faults before we deliver them to the customer, and we can do it automatically, with no need for someone to stand over the system. This means that we rarely get returns on our configured systems. It also gives us a competitive advantage over some other PC builders in that we can tell them that we use this software rather than just loading up windows and having a look to see if it behaves itself.

    Examples:

    I had a laptop where the CD burner would not read any discs. It appeared to power up and try, but kept coming up with I/O errors. I tried the normal windows tools to reset the upper and lower filters but the fault remained. I then swapped out the CD burner and it worked for 2 more days before getting the exact same fault again. Micro 2000 diagnostic tools diagnosed the problem quickly and I could have repaired the item without having to replace parts in the first place.

    Tips:

    Set up your own tests configured to what you require most often. This allows you to automate the system without having to go through all tests.

     
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    NORTH EAST:

    Alpha Technology Systems Ltd.

     

    WEB ADDRESS:

    www.alpha-systems.co.uk

    Company Telephone:

    01642 777 767

    Company Address:

    The Innovation Centre, Vienna Court, Kirkleatham Business Park, Redcar, Cleveland. TS10 5SH

    Company Activity:

    Alpha Technology Systems Ltd is an IT support maintenance and repair company.

    Areas of expertise:

    Hardware Maintenance, Legal Consultancy and Networking of Microsoft based systems and standard TCP/IP protocols.

    Geographical areas:

    Teesside area

    Tools used:

    Micro-Scope

    How tools help:

    Within our sector this tool is vital to analyse and confirm hardware faults that may not appear to be obvious on the surface

    Examples:

    Too many to list here but generally relating to Memory faults and or Hard drive failure.

    Tips:

    Never wait until its too late act with foresight.

     
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    NORTH EAST:

    A+ Engineers

     

    Company Telephone:

    0191 5260952

    Company Address:

    8 Nidderdale Avenue, Peatcarr Estate, Hetton-le-Hole, Tyne & Wear, DH5 0DL

    Company Activity:

    Computer repairs, upgrades & installation

    Areas of expertise:

    Firewall setup

    Geographical areas:

    North East of England

    Tools used:

    Microscope V12 & USB Scope

    How tools help:

    Expert tools perfect for the job in hand.

     
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    NORTH EAST:

    Bobs I T Services (BITS)

     

    Company Telephone:

    01388 763742

    Company Address:

    7 Satley Close, Crook, Co Durham, DL15 9PS

    Company Activity:

    Build, Repair, Upgrade PC's, Networks, Small Business's, Broadband, Wireless Networking

    Areas of expertise:

    Build, Repair, Upgrade PC's, Networks, Small Business's, Broadband, Wireless Networking

    Geographical areas:

    County Durham

    Tools used:

    Micro-Scope, POST-Probe

    How tools help:

    Faster diagnostic answers

    Examples:

    Found what the problem was on a dead PC

    Tips:

    Read the Manual and watch the video

     
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    NORTH EAST:

    Collinson Computer Systems

     

    Company Telephone:

    01388 720 269

    Company Address:

    Blue House Farm, Chilton, Ferryhill, Co Durham, DL17 0HP

    Company Activity:

    Computers Repairs & Builds and Laser Printers.

    Areas of expertise:

    PC & Printer Repairs.

    Geographical areas:

    North East of England

    Tools used:

    Micro-Scope, Post-Probe

    How tools help:

    Can locate the problem in a fraction of the time.

    Examples:

    Helped me out many times. I would not be without my Micro 2000 Diagnostic Tools.

     
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    NORTH EAST:

    Custom PC Designs Ltd.

     

    WEB ADDRESS:

    www.custompcdesignsltd.co.uk

    Company Telephone:

    01423 542085

    Company Address:

    55 Grantley Drive, Harrogate. HG32XU

    Company Activity:

    Design of Bespoke PC and Servers

    Areas of expertise:

    High Quality PCs, Medical, Industrial, High End - Graphics

    Geographical areas:

    Yorkshire

    Tools used:

    Micro-Scope, POST Probe, USB-Scope, EraserDisk

    How tools help:

    Automation, Reliance and Standardisation of Test Procedures.

    Examples:

    A Software error kept pointing at a hardware issue. Micro-Scope traced it to a software issue, saving our company a "Money Back" return.

    Tips:

    Yes. But I have to stay ahead don't I?

    Other info:

    Its truly wonderful. It allows us

    1: A structured test management system
    2: A reliable Diagnostic
    3: A quality management Tool
    4: Another several pairs of hands...

     
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    NORTH EAST:

    DON BELUCE COMPUTERS

     

    WEB ADDRESS:

    www.donbeluce.co.uk

    Company Telephone:

    01757 705553

    Company Address:

    Unit 7 Prospect Centre, Prospect Way, Selby, Nth.Yorkshire, YO8 8BD

    Company Activity:

    Computers Repairs, custom builds, sell new and used parts on internet and at computer fairs

    Areas of expertise:

    Fixing system faults and problem solving

    Geographical areas:

    Yorkshire

    Tools used:

    Microscope & Post-Probe

    How tools help:

    More confidently identifying problems since this tool backs up my own diagnosis

    Examples:

    Too many to mention.

    Tips:

    Yes, put it in first to save yourself time.

    Other Info:

    We are in the process of becoming an authorised system recycler - awaiting council inspection.

     
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    NORTH EAST:

    PC MEDIK

     

    Web Address:

    www.pcmedik.co.uk

    Company Telephone:

    07960 961593

    Company Address:

    66 Valley Gardens, Holycross, Wallsend, Tyne & Wear, NE28 7HB

    Company Activity:

    Computer maintenance and repair services

    Areas of expertise:

    IT Security, System builders, Hardware and Software troubleshooting.

    Geographical areas:

    Tyne & Wear, Newcastle Upon Tyne, Sunderland, Co. Durham

    Tools used:

    Micro-Scope, POST-Probe, USB-Scope

    How tools help:

    Looks very professional when the customer sees the Universal diagnostic kit and makes diagnostics super fast -saves time and money also saves on part swapping.

     
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    NORTH EAST:

    Problem PC Ltd

     

    WEB ADDRESS:

    www.problempcltd.co.uk

    Company Telephone:

    01325317649

    Company Address:

    78 Faulkner Road, Newton Aycliffe, Co Durham, Dl5 4NW

    Company Activity:

    Repair and build computers

    Areas of expertise:

    Troubleshooting

    Geographical areas:

    County Durham

    Tools used:

    Micro-Scope and Post-Probe

    How tools help:

    More accurate and faster Diagnosis.

    Examples:

    Tools helped us recommend PC upgrades for companies.

    Tips:

    Read the manual.

     
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    NORTH EAST:

    The Computer Service

     

    WEB ADDRESS:

    www.thecomputerservice.co.uk

    Company Telephone:

    01924 471949

    Company Address:

    10 Beech Way, Birstall, West Yorkshire, WF17 0EG

    Company Activity:

    SOHO Repairs, Upgrades & Healthchecks.

    Geographical areas:

    West Yorkshire

    Tools used:

    Micro-Scope

    How tools help:

    I use Micro-Scope on virtually every PC. It is fast, reliable and gives added peace of mind.

     
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    NORTH EAST:

    Wallace IT Services

     

    WEB ADDRESS:

    www.wallaceitservices.co.uk

    Company Telephone:

    01653 690858

    Company Address:

    Pasture House Farm, Pasture Lane, Malton, North Yorkshire, YO17 7BS

    Company Activity:

    Provide PC maintaince,upgrades and installing networks and web design.

    Areas of expertise:

    Networking, pc repair and upgrading and web design

    Geographical areas:

    Malton and Norton, North Yorkshire

    Tools used:

    Micro-Scope

    How tools help:

    Help diagnosing faults faster and more accurately than it used to take

    Tips:

    Read the manual and get to know the software

     
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    "Brilliant for fault diagnosis."

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