|
|
 |
North England
|
Company Name:
|
Wallace IT Services
|
|
|
WEB ADDRESS:
|
www.wallaceitservices.co.uk
|
|
Company Telephone:
|
01653 690858
|
|
Company Address:
|
Pasture House Farm, Pasture Lane, Malton, North Yorkshire,
YO17 7BS
|
|
Company Activity:
|
Provide PC maintaince,upgrades and installing networks
and web design.
|
|
Areas of expertise:
|
Networking, pc repair and upgrading and web design
|
|
Geographical areas:
|
Malton and Norton, North Yorkshire
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Help diagnosing faults faster and more accurately than
it used to take
|
|
Tips:
|
Read the manual and get to know the software
|
| |
|
Company Name:
|
Level 80
|
|
|
WEB ADDRESS:
|
www.level80.com
|
|
Company Telephone:
|
0151 6709941
|
|
Company Address:
|
28 Falkland Street, Birkenhead, Merseyside CH41 0BD
|
|
Company Activity:
|
Computer repair, technical support and maintenance.
|
|
Areas of expertise:
|
Networks, home computing, Windows operating systems.
|
|
Geographical areas:
|
Wirral and parts of Liverpool
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Diagnoses faults faster than swapping out parts. Confirms
customer's and technicians ideas about what's wrong.
|
|
Examples:
|
The Micro-Scope butterfly seek test confirmed hardware
fault with laptop hard drive.
|
| |
|
Company Name:
|
DOT-COMmunications
|
|
|
WEB ADDRESS:
|
www.dot-communications.co.uk
|
|
Company Telephone:
|
01422-545003
|
|
Company Address:
|
Salem Community Resource Centre, Central Street, Hebden
Bridge, West Yorkshire, HX7 6HB
|
|
Company Activity:
|
Providing IT Solutions to the Voluntary Sector. We
provide - webhosting, web design, IT Support & Information,
computer refurbishment.
|
|
Areas of expertise:
|
Dedicated services for voluntary organisations - advice,
support, practical assistance, web design and refurbishment.
|
|
Geographical areas:
|
Calderdale, West Yorkshire
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Excellent self-contained package that covers all the
essential needs of our technicians.
|
|
Examples:
|
Recently a client had a problem with a new graphics
card they had purchased which seemed to be faulty, but
thanks to using Micro 2000 we were able to not only
resolve the problem and ensure the replacement card
was fully operational, it also located a number of bad
sectors, resolved the problem plus diagnosed a potential
problem with the machine's memory. Both problems, if
left undiagnosed, could have resulted in a serious loss
of data at a later date.
|
|
Other Info:
|
We are a dedicated not-for-profit service provider
for voluntary and community organisation. Registered
charity No. 515918
|
| |
|
Company Name:
|
Computek Ltd
|
|
|
WEB ADDRESS:
|
www.computek-ltd.co.uk
|
|
Company Telephone:
|
0845 009 4265
|
|
Company Address:
|
21 Harewood Road, Oakworth, Keighley, West Yorkshire
|
|
Company Activity:
|
Fix Hardware and software problems, including virus
and malware removal, networking. Custom PC builds.
|
|
Areas of expertise:
|
Both hardware and software.
|
|
Geographical areas:
|
Yorkshire
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Confirms the hardware is OK or faulty and so speeds
up diagnostics.
|
| |
|
Company Name:
|
Napthens Solicitors
|
|
|
WEB ADDRESS:
|
www.napthens.co.uk
|
|
Company Telephone:
|
07967 562 385 (Paul Aspden)
|
|
Company Address:
|
7 Winckley Square, Preston, PR1 3JD, Lancashire
|
|
Company Activity:
|
Law
|
|
Areas of expertise:
|
Private and Commercial
|
|
Geographical areas:
|
Mainly North west, but has clients Nation and Worldwide
|
|
Tools used:
|
Micro-Scope
and POST-Probe
|
|
How tools help:
|
I have used the Micro 2000 products since 1995, I cannot
begin to quantify how much time, effort, stress and
money the Software and POST-Probe have saved me during
the time I have been using it. I have had several upgrades
and never regretted any of them, I have tried other
products out of curiosity but nothing (for me) matches
the performance of the Micro 2000 stable of pedigree
products.
|
|
Examples:
|
1995: 5 school networks (approx 800 users) little tykes
trying to trash HDD's - Countless drives recovered from
obscurity.
1997/8: Training establishment. Teaching Computer studies
M2K invaluable on the technician’s course for diagnostics
and HDD reclamation.
1998 to present: Law Firm. Business Critical Network
100 users + remote users - the money and time saved
in diagnostics and HDD repairs/replacements more than
paid for itself, the HDD format ensured security of
information for discarding old PC's in line with Data
Protection Act.
|
|
Tips
|
Before you think about replacing any HDD try the HDD
utilities first, use the system tests for soak testing
(I usually run them overnight) before you put new equipment
in, it has found faults for me that even the manufacturer
wasn't aware of.
|
|
Other Info:
|
Just buy it, for any technician it will pay for itself
in no time. It is an essential tool for diagnostics
that works every time.
|
| |
|
Company Name:
|
A One Distribution
|
|
|
WEB ADDRESS:
|
www.aone.co.uk
|
|
Company Telephone:
|
0161 763 3633 ext 236
|
|
Company Address:
|
Hardware House, James Street, Bury. BL9 7EG
|
|
Company Activity:
|
We are computer component distributors.
|
|
Areas of expertise:
|
Range from most hardware available to latest software
|
|
Geographical areas:
|
Based in Bury, but service the whole of the UK.
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Reduces time taken to find faults in systems and also
aids in testing suspected faulty goods.
|
|
Examples:
|
Helped us find a memory fault in internal system where
the errors were erratic.
|
| |
|
Company Name:
|
Airedale Computer Recycling
|
|
|
WEB ADDRESS:
|
www.airedalecomputers.com
|
|
Company Telephone:
|
01977 736283
|
|
Company Address:
|
The Active Centre, Stansfield Road, Airedale, Castleford.
WF10 3UA
|
|
Company Activity:
|
We are a non-profit making community charity set up
to recycle and refurbish redundant IT equipment to provide
employment for long-term unemployed people and to provide
cheap computers for the community and free computers
to charities and voluntary groups.
|
|
Areas of expertise:
|
Handling the IT section of WEEE as we are ICER accredited
and are the only Approved Treatment Facility (ATF) for
2 local authorities.
|
|
Geographical areas:
|
Mainly Wakefield & Barnsley Met areas, but anywhere
in West Yorkshire
|
|
Tools used:
|
Micro-Scope
and Post-Probe
|
|
How tools help:
|
A top notch tool on hand when it's needed for diagnosing
the dead PCs.
|
| |
|
Company Name:
|
Castle Computer Services
|
|
|
Company Telephone:
|
01229812925
|
|
Company Address:
|
32 Balmoral Drive, Barrow-in-Furness, Cumbria. LA13
0HX
|
|
Company Activity:
|
PC repair, upgrade, networking & IT cleaning.
|
|
Areas of expertise:
|
PC Repair.
|
|
Geographical areas:
|
South Cumbria
|
|
Tools used:
|
Micro-Scope,
Post-Probe,
USB-Scope
|
|
How tools help:
|
They take out a lot of the investegative work and lesson
the need for educated guesses.
|
|
Examples:
|
I have won work from people that were impressed by
the tools and the manner and speed their problems were
diagnosed.
|
|
Tips:
|
Only one, never be worried about using the tools including
the manuals in front of your customer, the tools are
impressive and seem to give the customer an extra sense
of security.
|
| |
|
Company Name:
|
COMPU-TEK
|
|
|
WEB ADDRESS:
|
www.compu-tek.org.uk
|
|
Company Telephone:
|
01524 310 421
|
|
Company Address:
|
30 Richmond Ave, Beaumont, Lancaster
|
|
Company Activity:
|
Mobile pc repairs upgrades and sales
|
|
Areas of expertise:
|
Repairs upgrades new builds.
|
|
Geographical areas:
|
Northwest of England
|
|
Tools used:
|
Diagnostic
Toolkit
|
|
How tools help:
|
Makes diagnostics faster - saves time and money also
saves on part swapping in new pc's and warranty claims.
|
| |
|
Company Name:
|
BALA Technology Limited
|
|
|
WEB ADDRESS:
|
www.balatech.co.uk
|
|
Company Telephone:
|
01229 433055
|
|
Company Address:
|
College House, Howard Street, Barrow in Furness, Cumbria,
LA14 1NB
|
|
Company Activity:
|
Maintain, Support, Install, Repair and supply all types
of computer hardware and software.
|
|
Areas of expertise:
|
Networking and maintenance.
|
|
Geographical areas:
|
South Cumbria
|
|
Tools used:
|
Micro-Scope,
Post-Probe
|
|
How tools help:
|
Enables us to leave a machine in test mode and get
on with doing other work, knowing that the fault will
be reported by the software
|
|
Examples:
|
Found intermittent faults in memory modules which
only showed up in specific usage.
|
|
Tips:
|
Always take a backup of the BIOS settings, its suprising
how customers will admit to 'playing' when confronted
with the evidence!
|
| |
|
Company Name:
|
Collinson Computer Systems
|
|
|
Company Telephone:
|
01388 720 269
|
|
Company Address:
|
Blue House Farm, Chilton, Ferryhill, Co Durham, DL17
0HP
|
|
Company Activity:
|
Computers Repairs & Builds and Laser Printers.
|
|
Areas of expertise:
|
PC & Printer Repairs.
|
|
Geographical areas:
|
North East of England
|
|
Tools used:
|
Micro-Scope,
Post-Probe
|
|
How tools help:
|
Can locate the problem in a fraction of the time.
|
|
Examples:
|
Helped me out many times. I would not be without my
Micro 2000 Diagnostic Tools.
|
| |
|
Company Name:
|
Alpha Technology Systems Ltd.
|
|
|
WEB ADDRESS:
|
www.alpha-systems.co.uk
|
|
Company Telephone:
|
01642 777 767
|
|
Company Address:
|
The Innovation Centre, Vienna Court, Kirkleatham Business
Park, Redcar, Cleveland. TS10 5SH
|
|
Company Activity:
|
Alpha Technology Systems Ltd is an IT support maintenance
and repair company.
|
|
Areas of expertise:
|
Hardware Maintenance, Legal Consultancy and Networking
of Microsoft based systems and standard TCP/IP protocols.
|
|
Geographical areas:
|
Teesside area
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Within our sector this tool is vital to analyse and
confirm hardware faults that may not appear to be obvious
on the surface
|
|
Examples:
|
Too many to list here but generally relating to Memory
faults and or Hard drive failure.
|
|
Tips:
|
Never wait until its too late act with foresight.
|
| |
|
Company Name:
|
Middleton Computers
|
|
|
WEB ADDRESS:
|
www.middletoncomputers.co.uk
|
|
Company Telephone:
|
0161 6435649
|
|
Company Address:
|
6 Newbank Close, Middleton, Manchester, M24 2UN
|
|
Company Activity:
|
System builds, repairs
|
|
Areas of expertise:
|
Repairs
|
|
Geographical areas:
|
Northern Manchester
|
|
Tools used:
|
Micro 2000 Universal Diagnostic ToolKit
|
|
How tools help:
|
Faster and more accurate diagnostics
|
|
Examples:
|
Re-building MBR fast, identifying faulty memory accurately,
and low level formatting proves essential sometimes.
|
| |
|
Company Name:
|
DON BELUCE COMPUTERS
|
|
|
WEB ADDRESS:
|
www.donbeluce.co.uk
|
|
Company Telephone:
|
01757 705553
|
|
Company Address:
|
Unit 7 Prospect Centre, Prospect Way, Selby, N.Yorkshire,
YO8 8BD
|
|
Company Activity:
|
Computers Repairs, custom builds, sell new and used
parts on internet and at computer fairs
|
|
Areas of expertise:
|
Fixing system faults and problem solving
|
|
Geographical areas:
|
Yorkshire
|
|
Tools used:
|
Microscope
& Post-Probe
|
|
How tools help:
|
More confidently identifying problems since this tool
backs up my own diagnosis
|
|
Examples:
|
Too many to mention.
|
|
Tips:
|
Yes, put it in first to save yourself time.
|
|
Other Info:
|
We are in the process of becoming an authorised system
recycler - awaiting council inspection.
|
| |
|
Company Name:
|
A+ Engineers
|
|
|
Company Telephone:
|
0191 5260952
|
|
Company Address:
|
8 Nidderdale Avenue, Peatcarr Estate, Hetton-le-Hole,
Tyne & Wear, DH5 0DL
|
|
Company Activity:
|
Computer repairs, upgrades & installation
|
|
Areas of expertise:
|
Firewall setup
|
|
Geographical areas:
|
North East of England
|
|
Tools used:
|
Microscope
V12 & USB
Scope
|
|
How tools help:
|
Expert tools perfect for the job in hand.
|
| |
|
Company Name:
|
IT Logic
|
|
|
WEB ADDRESS:
|
www.it-logic.biz
|
|
Company Telephone:
|
01695 580102
|
|
Company Address:
|
The Malthouse Business Centre, 48 Southport Road, Ormskirk,
Lancashire, L39 1QR
|
|
Company Activity:
|
IT Consultancy
|
|
Areas of expertise:
|
Networks
|
|
Geographical areas:
|
North West
|
|
Tools used:
|
Microscope
& Post-Probe
|
|
How tools help:
|
Good at diagnosing PC problems. It helps when performing
site surveys to determine PC specifications.
|
|
Examples:
|
Tools helped us recommend PC upgrades for companies.
|
|
Tips:
|
Read the manual.
|
| |
|
Company Name:
|
Problem PC Ltd
|
|
|
WEB ADDRESS:
|
www.problempcltd.co.uk
|
|
Company Telephone:
|
01325317649
|
|
Company Address:
|
78 Faulkner Road, Newton Aycliffe, Co Durham, Dl5 4NW
|
|
Company Activity:
|
Repair and build computers
|
|
Areas of expertise:
|
Troubleshooting
|
|
Geographical areas:
|
County Durham
|
|
Tools used:
|
Micro-Scope
and Post-Probe
|
|
How tools help:
|
More accurate and faster Diagnosis.
|
|
Examples:
|
Tools helped us recommend PC upgrades for companies.
|
|
Tips:
|
Read the manual.
|
| |
|
Company Name:
|
SPB Computers
|
|
|
WEB ADDRESS:
|
www.spbcomputers.co.uk
|
|
Company Telephone:
|
01768-868144
|
|
Company Address:
|
9 Duke Street, Penrith, Cumbria, CA11 7LY
|
|
Company Activity:
|
Computer sales repairs and service
|
|
Areas of expertise:
|
PCs, laptops, wireless networking, software, web sales
|
|
Geographical areas:
|
Cumbria (web sales worldwide)
|
|
Tools used:
|
Microscope
|
|
How tools help:
|
Ability to find hardware faults with a variety of quick
tests backed up by long term stress testing.
|
|
Examples:
|
Too many to count!
|
|
Tips:
|
Read the manual.
|
| |
|
Company Name:
|
Onsite PC Repair
|
|
|
Company Telephone:
|
01352 731267
|
|
Company Activity:
|
Computer repair
|
|
Areas of expertise:
|
Computer repair
|
|
Geographical areas:
|
Flint
|
|
Tools used:
|
Micro-Scope,
POST
Probe, USB-Scope
|
|
How tools help:
|
It looks unprofessional to do card or part swapping
while fixing PC's on the clients premises.
|
|
Examples:
|
Diagnosed a friends chip in minutes using the Post-Probe
and also found that a CPU wasn't correctly seated.
|
|
Tips:
|
Great tool - Thanks.
|
| |
|
Company Name:
|
Custom PC Designs Ltd.
|
|
|
WEB ADDRESS:
|
www.custompcdesignsltd.co.uk
|
|
Company Telephone:
|
01423 542085
|
|
Company Address:
|
55 Grantley Drive, Harrogate. HG32XU
|
|
Company Activity:
|
Design of Bespoke PC and Servers
|
|
Areas of expertise:
|
High Quality PCs, Medical, Industrial, High End - Graphics
|
|
Geographical areas:
|
Yorkshire
|
|
Tools used:
|
Micro-Scope,
POST
Probe, USB-Scope,
EraserDisk
|
|
How tools help:
|
Automation, Reliance and Standardisation of Test Procedures.
|
|
Examples:
|
A Software error kept pointing at a hardware issue.
Micro-Scope traced it to a software issue, saving our
company a "Money Back" return.
|
|
Tips:
|
Yes. But I have to stay ahead don't I?
|
|
Other info:
|
Its truly wonderful. It allows us
1: A structured test management system
2: A reliable Diagnostic
3: A quality management Tool
4: Another several pairs of hands...
|
| |
|
Company Name:
|
The Computer Service
|
|
|
WEB ADDRESS:
|
www.thecomputerservice.co.uk
|
|
Company Telephone:
|
01924 471949
|
|
Company Address:
|
10 Beech Way, Birstall, West Yorkshire, WF17 0EG
|
|
Company Activity:
|
SOHO Repairs, Upgrades & Healthchecks.
|
|
Geographical areas:
|
West Yorkshire
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
I use Micro-Scope on virtually every PC. It is fast,
reliable and gives added peace of mind.
|
| |
|
Company Name:
|
Bobs I T Services (BITS)
|
|
|
Company Telephone:
|
01388 763742
|
|
Company Address:
|
7 Satley Close, Crook, Co Durham, DL15 9PS
|
|
Company Activity:
|
Build, Repair, Upgrade PC's, Networks, Small Business's,
Broadband, Wireless Networking
|
|
Areas of expertise:
|
Build, Repair, Upgrade PC's, Networks, Small Business's,
Broadband, Wireless Networking
|
|
Geographical areas:
|
County Durham
|
|
Tools used:
|
Micro-Scope,
POST-Probe
|
|
How tools help:
|
Faster diagnostic answers
|
|
Examples:
|
Found what the problem was on a dead PC
|
|
Tips:
|
Read the Manual and watch the video
|
| |
|
Company Name:
|
Temptec Services
|
|
|
Company Telephone:
|
07702 548083
|
|
Company Address:
|
13 Stone Holme Terrace, Rossendale, Lancashire, BB4
8BD
|
|
Company Activity:
|
PC repairs and upgrades
|
|
Areas of expertise:
|
PC Repairs
|
|
Geographical areas:
|
East Lancashire
|
|
Tools used:
|
Micro-Scope
and USB-Scope
|
|
How tools help:
|
Fast and accurate diagnostics and far more professional
than part swapping
|
|
Examples:
|
Found numerous memory and hard drive faults
|
|
Tips:
|
Read the Manual and watch the video
|
| |
|
Company Name:
|
PC MEDIK
|
|
|
Web Address:
|
www.pcmedik.co.uk
|
|
Company Telephone:
|
07960 961593
|
|
Company Address:
|
66 Valley Gardens, Holycross, Wallsend, Tyne &
Wear, NE28 7HB
|
|
Company Activity:
|
Computer maintenance and repair services
|
|
Areas of expertise:
|
IT Security, System builders, Hardware and Software
troubleshooting.
|
|
Geographical areas:
|
Tyne & Wear, Newcastle Upon Tyne, Sunderland, Co.
Durham
|
|
Tools used:
|
Micro-Scope,
POST-Probe,
| | |
